Q: What is a poison?
A: A poison is any substance that can/has given you an unwanted and/or unexpected reaction. That means, anything and everything can be potentially toxic/ poisonous/harmful ...the dosage makes it so! If in doubt, always call the Illinois Poison Center ASAP
Q: What is the toll-free hotline number to the Illinois Poison Center?
Q: Who should call the IPC?
A: Anyone and everyone! The IPC serves all 102 counties of Illinois and takes calls from the public and healthcare professionals. Since the 1-800-222-1222 number is a national number, you can call from anywhere in the U.S. and you'll be connected to the poison center nearest you.
Q: How much does it cost to call the poison center?
A: There is no cost.
Q: What are the Illinois Poison Center hours?
A: The call center is staffed 24 hours a day, 7 days a week, and 365 days a year.
Q: When should I call the poison center?
A: Call if you have a question, if you think, or even suspect that you or someone else has come in contact with something that can give/or has given you an unexpected or unwanted reaction. Do not wait! The IPC can help the public and healthcare professionals with questions regarding:
Q: Who will answer my call?
A: Calls are answered by specially trained pharmacists, nurses, physicians and other poison information specialists.
Q: What information will I need to provide?
A: If your call is regarding you or someone else who's been exposed (or might have been exposed) to a potentially harmful substance, the poison center will ask you for the following information:
Q: Does the Illinois Poison Center take calls about pets?
A: The IPC is a human poison control center. For pet poisonings, please call the ASPCA animal poison center at 1-888-426-4435. There is a fee for the call.
Q: If I call the poison center, will you report my call to another agency?
A: Your call is confidential and thus will not be reported to any organization (i.e. DCFS, immigration,etc.).
For more information about the types of calls/cases handled by the IPC, click here
To take advantage of the IPC's FREE Poison Prevention Education Resource Center and training, click here
To request a Complimentary Packet (sticker, magnet, first aid for poisonings brochure), click here
To subscribe to IPC news (weekly, seasonally, breaking news), click here