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Poison Center Helpline 1-800-222-1222

Caller Satisfaction Survey 

  • Have you ever called the Illinois Poison Center for treatment recommendations or information about a potentially harmful substance?
  • Did you have a good experience using the 1-800-222-1222 helpline?
  • Was the IPC medical staff patient and helpful?
  • Do you have any suggestions that would help us improve our service?

Your opinion is important to us!  We want to make sure we are providing the best possible service.  Please fill out the survey only if you have called the IPC for a poisoning in the past.



Click here to take the IPC Caller Satisfaction Survey!

We also encourage you to share your story. Please visit Tell Us Your Story and share your IPC experience. By sharing your story you might save a life.

Thank you for calling the IPC. We hope that you never need us but, if you do, our specially trained medical experts are available to help, 24 hours a day, 7 days a week, 365 days a year.

Poison Center HelplineCalls are free and confidential.

  1. In Case of Emergency

    Call 911 if someone is unconscious or is having difficulty breathing.

  2. Remain Calm

    Most poison emergencies can be resolved quickly over the phone.

  3. Call the Helpline

    Call 1-800-222-1222 if you are concerned that you or someone else has been exposed to a potentially harmful substance.